I dropped by 
McDonald’s yesterday to fill my empty stomach with some burger and fries. My brain can’t process anything when I’m starving plus hunger makes my temper really bad. How bad? On the verge of becoming a mad woman! LOL. Anyway, when the cashier handed my order, I noticed the flyer she put on the tray. My stomach was already grumbling so I decided to devour my breakfast first then read the flyer.
On it was written: Neat Facts about McDonald’s. Actually, there were six points listed on the flyer: three items were attainable and three were questionable. I’d share the three contestable facts.
Our crewmembers wash their hands every hour and sanitize every 30 minutes. They also wear different gloves during different stages of food preparation. Different spatulas for preparing raw and cooked eggs are used to prevent contamination.
Turn around time is vital in fast food management–fast food, quick service. Hence, I doubt if they strictly enforce Neat Fact # 1. Should crewmembers religiously follow it, they will have to sanitize their hands 16 times and wash them 8 times within an 8-hour shift. Even if hand sanitizers are installed within reach of everyone in the pantry area (which I hope not, lest it might spill on food items), each crewmember will spend two minutes on sanitizing and washing their hands. A total of 48 minutes out of an 8-hour production time will be consumed to do this ritual.
Imagine how crewmembers manage to do that! Here’s my take. The buzzer sounds every thirty minutes for hand sanitizing and every hour for hand washing. Like adrenaline-pumping buzzer beaters, they must remove their gloves, sanitize their hands, and put their gloves back on (even in the middle of preparing my favorite burger patties and bread buns!). McDonald’s must have hired Flash, the superhero, in every store to properly perform this routine.
We have 72 clean towels stationed in the store. Many placed in selected food preparation areas for hassle-free clean up.
Do they really have to count how many towels were strategically placed inside their store? And why put the exact number of towels? Placing clean towels in different store locations doesn’t guarantee cleanliness. I believe it should be indicated in the Neat Facts sheet how many times in a day they replace those towels.
Our crewmembers carry one wet and one dry towel, as well as a sanitary spray bottle to clean tables and in-store fixtures.
I have observed several stores in Manila following this. However, some careless “service sCrews” use filthy, fetid (specifically, chlorine-smelling) damp towels to wipe dining tables.
I have nothing against McDonald’s. Despite the fact that Ronald McDonald looks creepy, I eat there most of the time (although I know from the health buff’s point of view that fast food can give us fast disease, which makes me want to be a vegetarian). I just don’t buy the idea of putting up a quality and assurance campaign to lull consumers into false sense of confidence toward their products. Next time McDonald’s put up a campaign, they should make sure that they could live up to the expectations they set.
My hubby and I visited Agave Mexican Cantina for dinner on Saturday. Almost all restaurants at SM North Edsa were jam-packed maybe because it was a week end and a night before Valentine’s Day…As a pre-Valentine treat, the waiter at Agave approached and requested to take our pix, to which we obliged. He said he would upload it on their Facebook account…hehehe…to my delight, i saw it there!
